Personal Lines Service Center

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Note: When calling a carrier be sure to identify yourself as an agent with Midwest Insurance Brokerage Sevices, Inc.

Thank you!

Travelers

Agency Code – 0CQB89

Phone Fax Email
General Inquiries 866-336-2077 piservice@travelers.com
Billing 800-842-5075 877-872-5334
Claims/Roadside 800-252-4633
Glass Claims 800-972-3541

The Hartford

Agency Code – 83553069

Phone Fax Email
Services/Billing 800-771-8557 877-755-5637 plagencyservice@thehartford.com
Claims/Roadside 800-243-5860
Glass Claims 800-892-8484

Safeco

Agency Code – 28-1281

Safeco Service Center is available for servicing your clients.  Please note:  if you are in need of a New Policy (this includes a rewrite), be sure to contact MIBS directly so that you do not lose first year commission

Phone Email
Gold Service™ Support For your agency: 866-272-3326             For your customers: 866-472-3326 documents@safeco.com
Claims 866-472-3326
Glass Claims 800-332-3226
Roadside 877-762-3101

Encompass

Agency Code – 118040

Phone Fax Email
General Inquiries 877-721-6150 877-417-5022 encompasstrailingdocuments@encompassins.com
Claims/Roadside 800-588-7400

Rockford Mutual

Phone Email
Billing Only 815-229-1500 Opt 1
MIBS Service/Inquiries 847-427-8000 p&c@midwestga.com
Claims 800-747-7642
Glass Claims/Roadside 855-418-2340 glassinvoices@nationsafedrivers.com
Towing 855-418-2340 reimbursements@nationsafedrivers.com

MetLife

Phone
Classic Policies 800-438-6381
Met360 Policies 800-422-4272
Claims 800-854-6011

Central

Phone Email
Billing only 800-786-9052
Claims/Roadside 888-263-2924
Service – Contact MIBS 847-427-8000 P&C@midwestga.com
Glass Claims 800-988-9808

National General

Phone Email
Service – National General 888-325-1190
Service – Contact MIBS 847-427-8000 P&C@midwestga.com
Claims/Roadside 800-468-3466

Need additional help or have questions?  Contact your P&C CSR 

Contact CSR