Do you have a client with service maintenance agreements?

A CNA specialist can help you connect them with the CNA Equipment Maintenance Program.

As today’s organizations become more sophisticated and reliant on equipment, the importance of properly covering that equipment becomes increasingly critical. To manage the post-warranty risk of equipment maintenance and repair, many organizations purchase individual service and maintenance contracts. While these service contracts extend the life of original investments, they don’t have to be purchased from the Original Equipment Manufacturer (OEM). For this need, your clients can rely on the simplicity of the CNA Equipment Maintenance Program.

Open the door and a CNA specialist will join you to present, explain and sell the program.

What is the CNA Equipment Maintenance Program?

The Equipment Maintenance Program (EMP) is an alternative way for your qualifying clients to purchase and manage repair services for all types of equipment they own and operate.

Those who purchase equipment are often faced with the high costs of Original Equipment Manufacture’s (OEM) service contracts and do not even recognize they have a choice of other coverage.

The CNA EOM Program replaces an organization’s multiple service contracts with a comprehensive program that consolidates the cost of equipment repairs and provides a maintenance operating system that produces measurable cost savings, administrative efficiency, and enhanced visibility pertaining to an organization’s equipment portfolio. CNA provides a financially secure program available with a focus on customer service and program support. This agreement does not maintain or repair equipment, it provides a single point of contact for managing service events and is neutral to service vendors.

Agents can rely on CNA experts to create and sell these programs to their clients, serving as a great resource, making sure your client’s needs are met.

Target client examples:

  • Hospitals: Inpatient/Outpatient – no minimum size
  • Allied Facilities:
    • Ambulatory Surgery Centers – inpatient/outpatient
    • Imaging Centers
    • Research Laboratories
    • Clinical Laboratories
    • Community Health Centers
    • Data Centers / IT Hardware
    • Urgent Care Centers
    • Rehabilitation Centers
    • Lithotripsy Centers
    • Endoscopy Centers
    • Emergency Centers
    • Cardiac Catheterization Lab
    • Sleep Centers
    • Biotech/Research, Tech
    • Manufacturers utilizing equipment to test products

Typical equipment covered: 
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Key benefits of the program for clients:

  • Save 10-22% on costs
  • One consolidated agreement to manage.
  • One billing date for better financial forecasting.
  • Online portal for easy access to service histories
  • One number to call for all maintenance and service needs
  • Provides you with a new product to sell

Here’s a great flyer to help you introduce this program to your clients. This flyer is editable and you may add your own contact information to the bottom of this document.
Download Flyer

Overall, offering a program like this to clients is a great resource for them and helps to position you as an expert in covering their needs.

For any questions about CNA EMP, please contact Karen Milazzo at karen@midwestga.com or 847-631-6654 or Robin Leckner at robin@midwestga.com or 847-631-6658.