Submitting a Group!

The Group Health Submission Process By: Lori Liles – New Business Consultant  Now that you’ve completed your Group Health Presentation, and the company has decided they want to move forward with a health plan, the group will need to complete the required paperwork.  There will be questions on the paperwork that the employer might not understand and they are going to look to you for guidance.  Assisting your client in filling out the paperwork will strengthen the relationship you are building with them. The required documents that need to be submitted are as follows: The Benefit Program Application (BPA) The Benefit Plan Selection Form (BPS) The Employer Group Information Form (EGI) The Employee Applications (Enrolling and Waiving for all eligible Full Time Employees working 30 or more hours per week) The Wage & Tax Form (UI 3/40) and W-4s for any new hires not listed on the Wage & Tax (if applicable). For some groups additional paperwork may be needed. Sample BPA Sample BPS Sample EGI Sample Employee Application- Enrolling Sample Employee Application- Waiving Sample UI-340 Sample W4 For a [...]

2021-10-22T19:54:26-05:00Marketing & Sales Ideas|

If You Hand Your Client a 96 Page Quote, You’re Probably Not Going to Make the Sale

Preparing for the Group Health Sales Presentation By: Lori Liles – New Business Consultant  Once you’ve received your Group Health Insurance Quote back from your CSR, you’ll notice that it’s very long. Very, very long! The average quote could be anywhere from 70 to 100 pages in length! Please don’t email the quote to your client, and expect them to know how to read it. You will be more successful when you take the time to help your client understand what they’re looking at and help them pick the plans that best fit their needs. Based on the knowledge that you have on your Group, you should have enough information to help you come up with a presentation. Some of the information that will be the most helpful will be: What are they budgeting for a monthly premium? What percentage will the employer be contributing? What kind of a deductible and out of pocket is the Group comfortable with?  What size Network will they need? Are there any out of state employees? Narrow -  Blue Choice Preferred (BCE) Large - Blue PPO (PPO) Tiered - Blue Options (OPT) [...]

2021-09-02T16:09:26-05:00Marketing & Sales Ideas|

It’s Time to Start Quoting Group Health Insurance

By: Lori Liles – New Business Consultant Now that you’ve asked all of your qualifying questions, and have your answers, you should be ready to collect the information you need to start running a Quote for your Group. To follow is a list of information that you’ll need in order to run a Blue Cross Group quote: What date does the policy need to start? Make sure you leave yourself and your Group enough time to get the quote to them, do the presentation, let them decide what policy/ or policies they’d like to offer, complete the paperwork with them, and get all of their tax documentation together that Blue Cross will require.   The entire process can take a few weeks to a month, depending on how long it takes the client that you’re working with to get you all the information you need. Make sure you leave yourself some time, so you’re not scrambling at the end, and keep this in mind when choosing an effective date. If the Group already has a policy with a different Carrier, the effective date will need to line up [...]

2021-08-26T16:25:19-05:00Marketing & Sales Ideas|

A Lead Called You Back- Now What?

By Lori Liles- New Business Consultant At this point you’ve been doing a lot of work trying to bring in new business. You’ve really been putting yourself out there by calling, emailing, and sending letters to all of your contacts.  You’ve been going to networking functions, and asking for Health Insurance referrals. Everyone knows who you are, and what you do. Your work is finally paying off! A lead called you back, and has some questions about Group Health Insurance. Now what do you do?  First, if you’re new, don’t get nervous. You probably know more than you think you do.  This person is coming to you for help. No matter what they already know, chances are, you know more. If they ask something that you don’t know, that’s okay. Just let them know that they asked a good question, and you don’t have the answer right now, but you can find out for them. It’s also perfectly fine to let someone know that you’re a little new in this area, and whatever you don’t know, you can easily find out. At some point, everyone is new at [...]

2021-08-19T14:11:09-05:00Marketing & Sales Ideas|

Learning How to Fish

By Lori Liles- New Business Consultant Finding Leads and Contacting Them You’ve probably heard the Chinese Proverb, “Give a man a fish, and you feed him for a day. Teach him how to fish and he will eat for a lifetime.” If you learn how to fish, you’ll never go hungry, right?  I worked for a company that wouldn’t provide leads to their employees. What they did offer was a lot of training on how to go out and find the business ourselves. I learned how to find clients inexpensively, or without using any money at all. It wasn’t easy at first, but I tried a few different ideas. I got creative. I learned what worked for me, and I started talking to more people. I used the tools I learned to go out and get business, instead of just hoping something would just fall into my lap. I was proactive, and things started happening for me. It was great, and I started getting referrals from the people I helped, and talked to. I felt like I had control over my business! The work I was putting in [...]

2021-08-12T16:41:52-05:00Marketing & Sales Ideas|

Tips: Marketing Medicare

With baby boomers continuing to become Medicare eligible, agents should consider marketing to this consumer base. Remember, you cannot talk about the Medicare Advantage or Part D unless you have completed the appropriate certifications. Research indicates that Baby Boomers are using social media: 84% of Baby Boomers have a Facebook account 58% visit a company’s website after encountering the brand on social media 41% have Pinterest accounts  Social media is a low cost way to reach those consumers and make any additional marketing projects more impactful. Providing informational posts could drive consumers searching for information to you and your website.   Make sure your website is up to date and ready for consumers.   Make sure all of your communications include all of your contact information, social media links and your website address. Post short informational articles with references to contact you as a qualified agent on your social media websites. Ask your contacts to like your articles. Coordinate matching informational newsletters out to your contact list and ask for referrals. To make this easy, I have created 12 small articles you can use to post or create newsletters. Be sure [...]

Tips to Utilize BCBS IL MSP Data Collection

Blue Cross Blue Shield of IL’s MSP Data Collection Opened on May 29 Beginning May 29, 2019, BCBS will begin collecting this data from renewing groups via Blue Access for Employers and the deadline to submit this information is Sept. 30, 2019. New groups complete this information in their submission paperwork. Starting May 29th, employers can log into Blue Access for Employers and enter the required information. Producers who have access to the group’s BAE account, may complete the MSP information on behalf of their group. Agents can log into their BAP, click on the BAE icon at the top, and see all of their groups. Click on the group name to open their BAE site. BCBS will be emailing groups with notification that this requirement is now open to be completed on their Blue Access for Employers website.  If the group doesn’t have a valid email on file, BCBS will be sending a post card/letter or making a phone call to the group. A Great Opportunity for Agents to Continue Marketing! Marketing is the business process of creating relationships with and satisfying customers. Therefore, marketing does not stop after [...]

TASC Landmines for HSAs, FSAs, and HRAs

Recently, MIBS hosted a seminar presented by Nancy Dantzman, Vice President at TASC and Craig Sayers, MIBS' regional director with TASC. It was a very informative and lively event. Nancy jumped right in discussing Flexible Spending Accounts (FSA) which offer variability when setting them up. FSA Flexible Spending Account An FSA is an account employees can use to pay certain out-of-pocket health care costs not paid by other health plans, pretax. The FSA can be set up with the employer and/or the employee contributing. When employees contribute pretax, this lowers the payroll taxes that the employer has to pay so both parties experience savings on their tax liability.   In groups with high employee contribution, the employer’s payroll tax savings may be enough to pay for any administration charges for the FSA.   Employers are not required to make contributions but certainly can. The IRS sets the contribution limit each year and the limits for 2019 are: FSAs are known for their use it or lose it provision, however, groups may offer participating employees more time through either a carryover option or the grace period option to use any funds [...]

Unum Update for Ancillary Products

Do you have groups with 10 or more enrolled? Consider Unum for their ancillary products! In 2019, Unum’s dental and vision networks were increased by 8% making them one of the top 10 best networks. Their goal is to become one of the top 3 networks, which they are successfully working towards. Unum also offers the EyeMed network which includes Lens Crafters, but their regular vision network offers more Big Box names: Sears, Target, Walmart, Vision works, etc. Also, in 2019, Unum can offer discounts for their dental products when bundled with another product line. A great selling feature with the long term disability product, is the EAP Program (Employer Assistance Program). For members enrolled in this product, they will have assistance from a skilled negotiating team that will work with the provider to get a discount on any balance (minimum $400) not paid by the health insurer. This can also be added onto the life product as well. Employee Assistance Program Flyer Employee Assistance Program Medical Bill Saver Flyer Medical groups renewing this year mostly are receiving minimal increases and even some decrease in premium. [...]

Tips: Adding Value to Group Enrollment and Renewal Meetings

Agents can add value to the group health plan that their clients are enrolled in by educating the insureds on how to maximize their benefits.   This also will increase the agent’s value in the employer’s mind.  With many families paying a monthly health premium that is higher than their mortgage, it is even more important to use the plan correctly.  Listed below are some topics and brochures to enhance your enrollment and renewal meetings. Stay in Network – insureds will receive more benefits by staying in network. Both BCBS IL and Humana offer insureds the opportunity to register for their carrier’s member website where they can view accrued deductibles and out of pockets, claims in process, provider searches and more. They also offer members a mobile app, making it very easy to search for an in-network provider while on the go. Since the mobile app is linked to the plan they are enrolled in, the provider search option already has their network, making the search easier and more accurate. Going out of network could result in very high expenses for the insured as those providers can balance [...]

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